GRIDS & ACES

Service rules

Terms of Service

Version: v2026-09-24-terms-02 Effective: September 24, 2026

These Terms of Service ("Terms") are a binding agreement between you and Daygull Studios LLC ("Daygull Studios," "we," "us," or "our") governing your access to and use of Grids & Aces, its applications, websites, games, community features, creator tools, subscriptions, and related services (collectively, the "Service").

Please read these Terms carefully. When the Service presents an acceptance control, you agree to these Terms by selecting that control and continuing. If you do not agree, do not complete acceptance or use the account-based portions of the Service. Limited guest or offline play may remain available without a protected account.

1. Eligibility and accounts

You must be at least 13 years old and legally permitted to use the Service. The Service is not directed to children under 13. If you have not reached the age of legal majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian where required by law. That person should review these Terms with you.

You may initially use a guest account. Guest accounts can have limited recovery, portability, synchronization, and social functionality. A protected account uses a supported sign-in provider and may preserve eligible data across devices. You are responsible for safeguarding your sign-in methods, providing accurate information, and all activity conducted through your account. Tell us promptly if you believe an account has been compromised.

You may not sell, rent, transfer, or share an account; create accounts through deception or automation; evade a suspension; or impersonate another person or organization. We may refuse registration or reclaim a player code or display name that violates these Terms or another person's rights.

2. The Service and license to you

Grids & Aces is a game hub that may include puzzles, card games, multiplayer and Party experiences, profiles, themes, community discovery, creator tools, notifications, advertising, subscriptions, and related features. Available games, content, limits, compatibility, and features may differ by device, region, account status, or release and may change over time.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Service for lawful personal entertainment and creation. We and our licensors retain all rights in the Service not expressly granted to you.

You may not, except where applicable law does not allow us to prohibit it:

3. Community library and complimentary access

Eligible free users may receive complimentary puzzle access or library unlocks on the schedule shown by the Service. Unlocks have no cash value, are not transferable, and do not create ownership of a puzzle or promise permanent availability. Some games may be playable without an unlock. Other content may require an available unlock, a subscription, or another entitlement.

We may change access schedules, eligibility, catalog availability, abuse controls, and free features, subject to applicable law. We may remove content that becomes unavailable, unlawful, unsafe, infringing, technically defective, or inconsistent with our policies.

4. Grids & Aces+ and purchases

Grids & Aces+ is an auto-renewing subscription providing the content and features described on the purchase screen. Before purchase, the Service and purchase provider display the subscription period, full price, renewal terms, and included benefits. Available purchase methods depend on platform, region, and release.

Apple processes App Store purchases and Google processes Google Play purchases under their applicable terms. Where Web billing is available, Daygull Studios uses Stripe-hosted checkout and billing pages to process and manage payments. Web billing is not necessarily available to every player.

Unless canceled, the subscription renews automatically at the price and interval disclosed at purchase, subject to required price-change notices and consent. Manage or cancel through the provider used for that purchase: Apple subscription settings, Google Play subscription settings, or the Stripe-hosted billing portal reached through Web subscription management where available. Follow the renewal deadline and cancellation rules shown for that purchase. Deleting the app, deleting or signing out of a Grids & Aces account, or using another device does not cancel a subscription or transfer its billing provider.

Use the same linked Grids & Aces player account on supported devices. Use Restore Purchases with the original store or refresh Web subscription status where available if a valid entitlement is not recognized; do not purchase again solely to restore access. Subscription access is also governed by our Subscription Terms, incorporated into these Terms.

Digital entitlements are licensed access, not ownership of the Service or any particular catalog item. Benefits and catalog content may change while we continue to provide the ongoing value described at purchase. For App Store or Google Play refunds, use that store's refund tools. For Web billing or refund help, contact support@gridsandaces.com; Stripe processes payments for Daygull Studios and does not replace our product support. Mandatory consumer rights remain unaffected.

5. Advertising and third-party services

Free portions of the Service may display contextual or limited ads supplied by Google or another disclosed provider. Availability and privacy choices depend on region, device settings, consent status, account entitlement, and provider inventory. See the Privacy Policy and in-app privacy controls.

Apple, Google, Stripe, Firebase, community creators, and other third parties may provide services, stores, authentication, content, or links governed by their own terms. We are not responsible for third-party services beyond what applicable law requires. Your use of the iOS application is also subject to Apple's applicable Standard Licensed Application End User License Agreement. If these Terms conflict with mandatory App Store terms, the mandatory terms control for that limited subject.

6. Your content

"User Content" means information or material you provide through the Service, including display names, profile material, communications, reports, puzzles, grids, clues, answers, themes, descriptions, and creator submissions.

You retain the rights you hold in your original User Content. You represent and warrant that you created or control every right necessary to provide it and grant the licenses in these Terms; that your authorship information is accurate; and that the content and our permitted use will not violate law or another person's copyright, trademark, privacy, publicity, contract, moral, or other rights.

For User Content outside the Create tools, you grant Daygull Studios a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, technically adapt, display, transmit, and distribute that content as reasonably necessary to operate, secure, moderate, improve, and promote the Service. This license includes using public content and attribution in Service discovery and promotion. We may sublicense it to providers performing those functions for us and assign it in a business transfer under Section 17. It lasts while the content is available through the Service and for a reasonable backup, moderation, dispute, legal, and transition period afterward.

Content created, saved, submitted, shared, or published through Create is also governed by the separately accepted Creator Terms. The Creator Terms grant additional rights, including commercial digital and physical publication and merchandise rights for submitted, shared, or published Creator Content. If these Terms conflict with the Creator Terms about Creator Content, the Creator Terms control.

You are responsible for User Content. We do not promise publication, placement, engagement, continued availability, attribution in every use, or compensation.

7. Community rules and prohibited conduct

The Community Guidelines are incorporated into these Terms. You may not use the Service to create, upload, share, promote, request, or facilitate content or conduct that:

8. Moderation, reports, and enforcement

We may use automated checks and human review to investigate content and conduct. We may reject, limit, label, rank, quarantine, unpublish, preserve, or remove content; restrict features; cancel results; issue warnings; suspend or terminate accounts; and cooperate with valid legal or safety requests. We may consider context, severity, history, intent, harm, and attempts to evade enforcement. We are not required to take every possible action, and moderation does not mean we endorse or verify content.

Use available reporting and blocking tools for community concerns. Submit copyright complaints under the Copyright and DMCA Policy. Knowingly false, fraudulent, or abusive reports may themselves violate these Terms. Where an appeal is offered, submit it through the specified process.

We maintain and reasonably implement a policy to terminate repeat copyright infringers in appropriate circumstances and accommodate standard technical measures as required by applicable law.

9. Feedback

If you voluntarily send ideas, suggestions, or feedback about the Service that are not submitted as Creator Content, you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right to use and exploit that feedback without restriction or compensation. Do not send confidential information as feedback.

10. Account deletion and retained records

Signing out begins or returns to a separate guest experience; it does not delete a protected account, cloud data, creator work, subscription, or purchase history. Permanent deletion is available in Settings and requires the displayed verification steps. Protected accounts may need to reauthenticate; Apple-linked accounts may need Apple verification so authorization can be revoked.

Deletion removes or de-identifies identity-scoped information as described in the Privacy Policy. Limited purchase, fraud-prevention, security, moderation, legal, acceptance, and deletion records may remain when reasonably necessary or legally permitted. Shared game records may retain a pseudonymous deleted player label. Creator Content and licenses may survive as stated in the Creator Terms.

11. Copyright complaints

Our Copyright and DMCA Policy explains how copyright owners may report claimed infringement and how affected users may submit a counter-notification. We may remove or disable material while a claim is evaluated. Questions or ordinary support messages should not be sent as DMCA notices.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access, remove content, or discontinue all or part of the Service when reasonably necessary to enforce these Terms, protect users or the Service, respond to legal requirements, prevent harm, address inactivity or technical risk, or operate the business.

Where appropriate and legally permitted, we may give notice or an opportunity to appeal. Immediate action may be taken for serious safety, security, fraud, child-protection, infringement, or legal concerns. On termination, the license to use the Service ends. Provisions that by their nature should survive will survive, including ownership, licenses already granted, retained records, disclaimers, liability limits, indemnity, dispute terms, and business-transfer rights.

13. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND COMMUNITY CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." DAYGULL STUDIOS AND ITS PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that content, progress, matches, social relationships, catalog items, or features will always remain available or that community content is accurate or lawful. Some jurisdictions do not permit certain disclaimers, so those disclaimers apply only to the extent permitted.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DAYGULL STUDIOS, ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR DATA; SUBSTITUTE SERVICES; OR LOSS ARISING FROM COMMUNITY CONTENT, UNAUTHORIZED ACCESS, SERVICE INTERRUPTION, OR RELIANCE ON THE SERVICE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DAYGULL STUDIOS THROUGH THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.

These limits do not exclude liability that cannot legally be limited, including mandatory consumer remedies. They apply regardless of the legal theory and even if a remedy fails of its essential purpose.

15. Indemnity

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Daygull Studios and its affiliates, officers, members, employees, contractors, licensors, and providers from claims, losses, liabilities, damages, judgments, and reasonable costs (including attorneys' fees) arising from your User Content, your violation of these Terms or law, your infringement of another person's rights, or your fraud, willful misconduct, or misuse of the Service. We may control the defense of a covered claim, and you will reasonably cooperate. This section does not require a consumer to indemnify us for our own unlawful conduct where prohibited by law.

16. Governing law and disputes

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles, except to the extent the law where you live gives you non-waivable rights. Any dispute not resolved informally will be brought in a state or federal court of competent jurisdiction in Louisiana, and you and Daygull Studios consent to personal jurisdiction and venue there, except where applicable law requires another forum.

Before filing a claim, please send a written description and requested resolution to legal@daygullstudios.com and allow 30 days for an informal resolution, unless delay would cause a claim to expire or emergency relief is reasonably necessary. These Terms do not presently require private arbitration or waive participation in a class action. A future change will not impose such requirements retroactively unless you separately agree where required by law.

17. Assignment and business transfers

You may not assign these Terms or your rights without our written consent. We may assign these Terms, including associated licenses and obligations, to an affiliate or successor in connection with a financing, merger, reorganization, change of control, or sale, license, or transfer of Daygull Studios, Grids & Aces, an applicable product line, or related assets. A successor receives no broader rights to User Content than we hold. Personal information remains subject to the Privacy Policy and applicable law.

18. Changes to the Service or Terms

We may update the Service and these Terms. The current version and effective date will be posted. If a change is material, we will provide notice as required and may require affirmative acceptance before continued use of protected-account features. Changes do not retroactively expand a Creator Content license without the acceptance required by the Creator Terms.

19. General provisions

Neither party is liable for delay or failure caused by events beyond reasonable control, except payment obligations already incurred. These Terms, the Privacy Policy, Community Guidelines, Copyright and DMCA Policy, Subscription Terms, Creator Terms when accepted, and any feature-specific written terms constitute the entire agreement for the Service. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. Section headings are for convenience. "Including" means "including without limitation." Electronic notices and records satisfy written-notice requirements where permitted.

20. Contact

Daygull Studios LLC operates Grids & Aces.